Terms and Conditions

1. PARTIES AND DEFINITIONS

These Terms and Conditions ("Agreement") are entered into between EDROPO LTD, a private company limited by shares registered in England and Wales ("Company", "we", "us", "our"), and the individual or legal entity accessing or subscribing to the EDROPO platform ("User", "you", "your").

1.1 Key Definitions

20.6 Contact Information

2. ACCEPTANCE OF TERMS

By accessing, registering for, or using the Platform in any capacity, you confirm that you have read, understood, and agree to be legally bound by this Agreement in its entirety.

You further confirm that:

• You are at least 18 years of age or have reached the legal age of majority in your jurisdiction.
• You have the legal capacity and authority to enter into a binding contract.
• If subscribing on behalf of a business entity, you have the authority to bind that entity to this Agreement.
• You will comply with all applicable laws and regulations when using the Platform.

3. NATURE AND SCOPE OF SERVICE

EDROPO is a subscription-based Software-as-a-Service (SaaS) platform providing educational, strategic, and operational tools to support e-commerce businesses.

3.1 Exclusions — What EDROPO Does NOT Provide

The following services are expressly excluded from the scope of EDROPO's platform. Users must not rely on the Platform for any of the purposes listed below.

• Operation, management, or administration of User's e-commerce stores.
• Acting as a supplier, wholesaler, fulfilment agent, or commercial intermediary.
• Guaranteeing, projecting, or warranting any specific level of revenue, profit, or commercial success.
• Providing regulated legal, financial, taxation, or investment advice of any kind.

All content, tools, and outputs provided through the Platform are educational and strategic in nature only.

4. SUBSCRIPTION PLANS AND BILLING

All plans are billed monthly in USD and include a 3-day money-back guarantee on first-time subscriptions only.

4.2 Billing Terms

• All subscriptions are billed monthly in United States Dollars (USD).
• Subscriptions renew automatically at the end of each billing cycle unless cancelled prior to the renewal date.
• By subscribing, you authorise EDROPO LTD to charge the payment method on file for the applicable recurring fee.
• Subscription access is personal, non-transferable, and may not be shared, sublicensed, or assigned to any third party.

5. REFUND POLICY

REFUND LIMITATION: Refunds are strictly limited. After the 72-hour window described below, all payments are final and non-refundable. Read this section carefully before subscribing.

5.1 Eligibility for Refund

A refund may be requested only where ALL of the following conditions are satisfied:

• The refund request relates to the User's first-time initial subscription payment only.
• The request is submitted within seventy-two (72) hours (3 calendar days) of the date and time of the initial payment.
• The request is submitted through EDROPO's official support channel using the registered account email address.
• The User has not breached any provision of this Agreement at the time of the request.

5.2 Payments That Are Non-Refundable

• Any subscription renewal payment or plan upgrade/downgrade payment.
• Any payment made under a promotional offer, discount, or trial arrangement.
• Any initial payment where the 72-hour refund window has expired.

6. CANCELLATION POLICY

Users may cancel their subscription at any time through the account management interface or by contacting our support team. The following conditions apply upon cancellation:

• Cancellation prevents any future billing from the start of the next billing cycle.
• Cancellation does not entitle the User to a refund for any portion of the current billing period.
• Platform access remains active until the end of the current paid billing cycle, after which access is revoked.

7. NO GUARANTEE OF RESULTS

The User acknowledges, agrees, and accepts the following:

• E-commerce activities inherently involve financial risk, and no guaranteed outcome is achievable through the use of any software tool or platform.
• EDROPO LTD makes absolutely no representations, warranties, or guarantees regarding income, revenue, profit, or commercial success.
• No testimonial, case study, or outcome example presented by EDROPO LTD should be construed as a representation that similar results are achievable by any particular User.

EDROPO LTD expressly disclaims all liability for Store failure, Advertising expenditure losses, Disputes with suppliers, or Account bans on third-party platforms (Shopify, Meta, etc).

8. ARTIFICIAL INTELLIGENCE (AI) DISCLAIMER

The Platform incorporates AI-powered tools that generate automated content, recommendations, and outputs. By using these features, the User understands and acknowledges:

• All AI-generated content is produced automatically and has not been individually reviewed, verified, or endorsed by EDROPO LTD staff.
• AI outputs may contain errors, inaccuracies, outdated information, or content that is unsuitable for specific business contexts.
• The User bears sole and exclusive responsibility for independently verifying the accuracy, legality, and appropriateness of all AI outputs before applying them.

AI tools are decision-support instruments only. Never publish, distribute, or act upon AI-generated content without your own independent review and verification.

9. INTELLECTUAL PROPERTY RIGHTS

9.1 Ownership

All content, systems, and materials comprising or forming part of the Platform — including but not limited to AI systems, proprietary frameworks, templates, databases, dashboards, analytics reports, strategic roadmaps, branding assets, and platform architecture — are the exclusive intellectual property of EDROPO LTD.

9.2 Limited Licence to Users

Subject to the User's compliance with this Agreement and maintenance of an active subscription, EDROPO LTD grants the User a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for the User's own internal business purposes.

10. PROHIBITED USE AND CONDUCT

The following actions are strictly prohibited and constitute a material breach of this Agreement, which will result in immediate account termination without refund and may lead to legal action:

• Copying, reproducing, recording (including screen-capture), or redistributing any Platform Content by any means or in any format.
• Reselling, licensing, or commercialising Platform Content, tools, or frameworks, whether modified or unmodified.
• Sharing login credentials or Account access with any third party, including employees, contractors, or family members.
• Scraping, crawling, extracting, or harvesting data from the Platform using automated or manual means.
• Reverse engineering, decompiling, or disassembling any part of the Platform's software, systems, or architecture.
• Using Platform Content to develop, train, or fine-tune any artificial intelligence or machine learning model.
• Using the Platform for any unlawful purpose or in violation of applicable laws or regulations.

11-15. LEGAL, LIABILITY & INDEMNIFICATION

To the fullest extent permitted under the laws of England and Wales, EDROPO LTD shall not be liable to the User or any third party for Indirect, incidental, or consequential damages of any nature, Loss of profits, revenue, anticipated savings, or business opportunity, or special or punitive damages.

In any case where liability is established and cannot be excluded by law, EDROPO LTD's total aggregate liability shall not exceed the total fees paid by the User to EDROPO LTD in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

The User agrees to fully indemnify, defend, and hold harmless EDROPO LTD, its directors, officers, shareholders, affiliates, employees, and agents from and against any and all claims, demands, proceedings, losses, liabilities, costs, and expenses arising out of the User's commercial or business activities.

16. DATA PROTECTION AND PRIVACY

EDROPO LTD processes personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. In particular:

• We collect and store User account information including name, email address, and payment details for the purposes of account management and billing.
• We monitor Platform usage for the purposes of security, abuse prevention, and service improvement.
• We will not sell, rent, or share personal data with third parties for marketing purposes without the User's explicit consent.

17-20. GENERAL PROVISIONS & JURISDICTION

This Agreement and any dispute or claim arising out of or in connection with it shall be governed by and construed in accordance with the laws of England and Wales.

The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Agreement. By subscribing, the User irrevocably submits to the personal jurisdiction of such courts.